Refund Policy

Last Updated: [Add Date]

1. Overview

At Hikaime, we strive to provide high-quality learning experiences. This Refund Policy outlines the conditions under which refunds may be granted for purchases made on our platform.

2. Course Purchases

• Once a course is purchased, it is considered final and non-refundable.

• Refunds will not be provided for:

  • Change of mind

  • Lack of usage

  • Incompatibility with user expectations

3. Eligible Refund Cases

A refund may be considered only in the following cases:

• Duplicate payment made by mistake

• Technical issue preventing access to the course (not resolved within a reasonable time)

• Unauthorized transaction (subject to verification)

4. Refund Request Process

To request a refund:

• Contact us within 3–5 days of the transaction

• Provide:

  • Order ID

  • Payment proof

  • Description of the issue

Email: [your email]

5. Refund Processing

• Approved refunds will be processed within 7–10 business days

• The amount will be credited to the original payment method

• Processing time may vary depending on your bank or payment provider

6. Subscription (If Applicable)

• Subscription fees are non-refundable once billed

• You may cancel future renewals at any time

7. Cancellation Policy

• Orders cannot be cancelled once the course access is granted

• Users may stop using the service at any time

8. Changes to This Policy

Hikaime reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.

9. Contact Us

If you have any questions or concerns regarding refunds:

Email: support@hikaime.com
Website: hikaime.com